Assistants in international teams

The seminar "Master Class for Global Assistants" gives you a chance to increase your global know-how and broaden your intercultural perspective. This workshop is perfect for assistants experienced in handling international tasks. It gives you practical solutions for your job scenarios and challenges.

• Top strategies for intercultural cooperation
• Psychology of global teams: The key to motivation, time commitment and team spirit
• Communicating successfully and getting results
• Image management: The power of your personality
• Handling hierarchy and status issues skilfully
• Hands-on toolbox and spotlights: Practical solutions for your job scenarios and challenges

Seminar aims - Master Class for Global Assistants

This workshop is perfect for assistants experienced in handling international tasks. We will specifically address multi-national team building challenges, communication patterns, business skills and hidden danger zones. Building up on your practical and theoretical background knowledge, this workshop will up-date and up-grade your intercultural skills.

• Experienced assistants cooperating closely with different nationalities.

It's a must for all those assistants who are committed to be one step ahead in an increasingly fast-paced, constantly changing global business world.

1. Tag: 10:00 - 18:00 Uhr
2. Tag: 09:00 - 16:30 Uhr

• Global business today: What's up? What's new? Where does it go?
• Positioning yourself smartly to best support your boss, team & company

• The cultural impact on work priorities, careers and power plays
• Why do people behave 'like that'?
• How 'motivating people' in multi-national contexts actually works

• Addressing mistakes, delays and frustration without losing momentum
• Clarifying the importance of your tasks, your role, your responsibilities
• Discovering new possibilities to improve the information flow

• Update and upgrade your world-wide communication: a practical guide
• The best rhetorical 'door-openers'
• Safe ground: Language codes and baffling cultural expectations

Summary

• The status trap: Navigating around the danger zones of hierarchical differences
• Mastering male-dominated, old-style business cultures: Getting respect
• Must-do's and No-goes with foreign bosses, team leaders, V.I.P.s

• See me, hear me, talk to me! Amplifying your visibility
• The power of your personality:The do's & don'ts of body language and personal style in global settings

• Your international profile of strengths
• Persuasion & negotiation: Let's convince them! The best tools!
• Ice-breakers for small talk & socializing

• Dealing with different mindsets, personalities and communication styles
• De-escalating techniques and handling emotionally expressive contacts
• Intercultural country profiles for your regions of special interest

Summary

1.380,- € zzgl. MwSt.

The fee includes course documentation (incl. free download) as well as midsession refreshments, lunch, social program and certificate.

Master Class for Global Assistants > Day 1 & 2: € 1380.00 (+ German VAT)

Lurgiallee 2
60439 Frankfurt
Telefon: +49 69 95778-0
Fax: +49 69 95778-876
E-Mail: Frankfurt-Main@relexa-hotel.de
Hotel-Website
Route berechnen

• Short videos to deepen your under-standing
• Intercultural team evaluation grid
• Thought-provoking case studies
• Support for real-life business scenarios
• Gift giving rules & recommendations
• Exchange of ideas with other experi-enced assistants
• Solution-generating workshops

• "One of the best seminars ever! Clear, easy to understand and entertaining!" R. Lang, GKM-Therapieforschung
• "One of the best examples of how training should be: relevant, insightful, densely packed with up-to-date infor-mation and at the same time great fun." A. Wohlsen, Amgen